The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 10, 2019

Filed:

Mar. 11, 2016
Applicant:

Opower, Inc., Arlington, VA (US);

Inventors:

Lawrence Han, Oakland, CA (US);

Suryaveer Singh Lodha, Berkeley, CA (US);

Daniel Bloomfield Ramagem, Derwood, MD (US);

Michael Ian Kristopher Eaton, Redwood City, CA (US);

Leslie Marie Zacharkow, San Francisco, CA (US);

Aaron Tsai Otani, San Mateo, CA (US);

Khanh Duc Nguyen, Washington, DC (US);

Assignee:

OPOWER, INC., Redwood Shores, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 20/14 (2012.01); H04L 29/06 (2006.01); G06Q 50/06 (2012.01); G06Q 30/00 (2012.01);
U.S. Cl.
CPC ...
G06Q 20/145 (2013.01); G06Q 30/016 (2013.01); G06Q 50/06 (2013.01); H04L 67/42 (2013.01);
Abstract

Various aspects of the subject technology relate to systems, methods, and machine-readable media for interactive analytics platform responsive to data inquiries. These aspects include initiating, on one or more computing devices, a follow-up communication to an energy user based on one or more interactions between a billing advisor user and a billing advisor interface to a utility bill associated with an energy user. Content associated with the one or more interactions can be identified using the one or more computing devices. The content may identify information responsive to a data inquiry from the energy user. The follow-up communication can be generated with the identified content using the one or more computing devices for transmission to the energy user.


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