The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 10, 2019
Filed:
Oct. 30, 2017
Bank of America Corporation, Charlotte, NC (US);
Chandrashekhar Radhakrishnan, Hyderabad, IN;
Vignesh Chandrasekaran, Charlotte, NC (US);
BANK OF AMERICA CORPORATION, Charlotte, NC (US);
Abstract
Embodiments of the invention are directed to providing a robotic process automation enabled file diagnosis and correction. The invention leverages the unique interactions of a robotic process automation module with a user interface of an application to simulate user operations with the user device to generate an operation record for automatically generating and transmitting a diagnosis and correction request to a workstation. The robotic automation module may execute simulated user operations in parallel with the operations of the user to be able to provide a detailed record of the user's operational steps should an error occur such as a program crash, file corruption, or the like.