The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 03, 2019
Filed:
Mar. 06, 2017
Salesforce.com, Inc., San Francisco, CA (US);
Robert Van Osten, San Jose, CA (US);
Sean Patrick Lynch, Redwood City, CA (US);
Matthew Burghoffer, Menlo Park, CA (US);
Adam Evans, Redwood City, CA (US);
Joseph Michael Chrzanowski, Sunnyvale, CA (US);
Adam McCormick Doti, Petaluma, CA (US);
Leo Tenenblat, Hillsborough, CA (US);
salesforce.com, inc., San Francisco, CA (US);
Abstract
A system may process and display communications data to a user. The system may receive data related to a time series of communication moments. The communication moments may include a property of a communication event that was derived based on an analysis of the communication event. The system may process the data to generate aggregate type information corresponding to one or more types of the communication moments. The system may display the communication moments and the aggregate type information to a user.