The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 26, 2019
Filed:
Feb. 08, 2019
Applicant:
The Travelers Indemnity Company, Hartford, CT (US);
Inventors:
Ryan M. Scanlon, East Hampton, CT (US);
Douglas L. Roy, Plantsville, CT (US);
Flinn Mueller, Simsbury, CT (US);
Assignee:
The Travelers Indemnity Company, Hartford, CT (US);
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04W 4/14 (2009.01); H04L 12/58 (2006.01); H04W 4/90 (2018.01); H04W 4/02 (2018.01);
U.S. Cl.
CPC ...
H04W 4/14 (2013.01); H04L 51/046 (2013.01); H04L 51/10 (2013.01); H04L 51/20 (2013.01); H04L 51/38 (2013.01); H04W 4/025 (2013.01); H04W 4/90 (2018.02);
Abstract
Systems, apparatus, methods, and articles of manufacture provide for receiving a text message from a user; identifying, based on (i) the text message and (ii) at least one intent rule, a message intent associated with the text message; identifying a current state of the conversation based on at least one conversation state rule and at least one of the following: (i) the message intent, (ii) the text message, and (iii) an outgoing message; and outputting the outgoing message to the user.