The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 26, 2019
Filed:
Nov. 04, 2015
Tencent Technology (Shenzhen) Company Limited, Guangdong, CN;
Ke Fan, Guangdong, CN;
Xunmao Zheng, Guangdong, CN;
Yang Li, Guangdong, CN;
Bingjie Chen, Guangdong, CN;
Qi Ma, Guangdong, CN;
Jun Han, Guangdong, CN;
TENCENT TECHNOLOGY (SHENZHEN) COMPANY LIMITED, Guangdong, CN;
Abstract
Disclosed are a method, apparatus and system for processing services. The method includes: receiving a service processing request from a front-end equipment; determining a recommended service processing channel according to the information about the service to be processed, and acquiring content of the recommended service processing channel; sending the content of the recommended service processing channel to the front-end equipment such that the front-end equipment displays the content of the recommended service processing channel; and receiving a service acknowledgment from the front-end equipment, and processing the service to be processed according to the service acknowledgment. With these technical solutions, the number of service processing channels displayed by the front-end equipment is reduced, and thus the time required to process services is reduced and the probability of processing services successfully is increased.