The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 26, 2019
Filed:
Feb. 12, 2015
Microsoft Technology Licensing, Llc, Redmond, WA (US);
Rahul Potharaju, Sammanmish, WA (US);
Navendu Jain, Seattle, WA (US);
MICROSOFT TECHNOLOGY LICENSING, LLC, Redmond, WA (US);
Abstract
When a computing device has an issue, a detector receives (or retrieves) data associated with the computing device. The data may include parameter key-value pairs. The detector creates queries based on the data and distributes the queries to one or more matching engines, such as an exact matching engine or a proximity matching engine. The one or more matching engines look for matches in an index of database documents. The results from the one or more matching engines are ranked based on relevancy scores. In some cases, users may provide feedback regarding the relevancy of the results and the feedback may be used to recalibrate how the relevancy scores are determined.