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The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 10484545 B1

PDFFull Text
Date of Patent:
Nov. 19, 2019

Filed:

Aug. 04, 2016

Method for optimizing quality of experience in mixed managed and unmanaged network environments with governance and regulation constraints

Applicant:

Telemessage, Petach-Tikva, IL;

Inventors:

Gil Shapira, Herzliya, IL;

Guy Levit, Ramat Hasharon, IL;

Assignee:

TELEMESSAGE, Petach-Tikva, IL;

Attorney:

Browdy and Neimark, P.L.L.C.

Primary Examiner:

Asad M Nawaz

Assistant Examiner:

Thomas R Cairns

Int. Cl.
CPC ...
H04M 7/00 (2006.01); H04L 29/06 (2006.01); H04M 3/42 (2006.01); H04L 29/08 (2006.01);
U.S. Cl.
CPC ...
H04M 7/0078 (2013.01); H04L 65/80 (2013.01); H04L 67/10 (2013.01); H04L 67/14 (2013.01); H04M 3/42229 (2013.01); H04M 3/42221 (2013.01); H04M 2203/158 (2013.01); H04M 2203/551 (2013.01);
Abstract

A method and system are provided for routing a call initiated by a member of an organization having communication servers for handling the call routing, wherein the organization communication servers are located at different geographical areas. Media routing decisions are made within a distributed communications system that spans both managed and unmanaged networks, while taking into account a large set of input metrics. The method and system optimize the call routing for quality of experience while maintaining restrictions posed by companies and organizations that need to adhere to strict policies, either internal or external, such as governance and regulation.

Find Patent Forward Citations

Shapira, Gil. (2019). Method for optimizing quality of experience in mixed managed and unmanaged network environments with governance and regulation constraints (U.S. Patent No. 10484545). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/10484545

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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