The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 05, 2019
Filed:
Apr. 28, 2016
Servicenow, Inc., Santa Clara, CA (US);
Sachin Gupta, Bellevue, WA (US);
Scott Tucker, Kirkland, WA (US);
James Crotinger, Kirkland, WA (US);
Kanwaldeep Kaur Dang, Sammamish, WA (US);
Eugen Ardeleanu, Bellevue, WA (US);
Purushottam Amradkar, Sammamish, WA (US);
Chinna Babu Polinati, Snoqualmie, WA (US);
ServiceNow, Inc., Santa Clara, CA (US);
Abstract
An apparatus for grouping alerts generated by automated monitoring of at least an operating condition of a machine, represented as a configuration item in a configuration management database, in a computer network. A first event pattern is identified based on configuration items associated with an alert avalanche identified from received historical alert data stored in memory. A second event pattern is identified based on co-occurrences of configuration item pairs in the historical alert data and on at least one conditional probability parameter. At least one alert group is determined by comparing at least one configuration item associated with a current alert to the plurality of configuration items of the first event pattern and of the second event pattern stored in memory. A graphical display region for displaying the alert group is generated.