The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 22, 2019
Filed:
Nov. 22, 2017
Adobe Inc., San Jose, CA (US);
Ramesh Radhakrishna Manuvinakurike, Los Angeles, CA (US);
Trung Huu Bui, San Jose, CA (US);
Walter W. Chang, San Jose, CA (US);
ADOBE INC., San Jose, CA (US);
Abstract
A technique for multiple turn conversational task assistance includes receiving data representing a conversation between a user and an agent. The conversation includes a digitally recorded video portion and a digitally recorded audio portion, where the audio portion corresponds to the video portion. Next, the audio portion is segmented into a plurality of audio chunks. For each of the audio chunks, a transcript of the respective audio chunk is received. Each of the audio chunks is grouped into one or more dialog acts, where each dialog act includes at least one of the respective audio chunks, the validated transcript corresponds to the respective audio chunks, and a portion of the video portion corresponds to the respective audio chunk. Each of the dialog acts is stored in a data corpus.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile