The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 22, 2019
Filed:
Aug. 18, 2010
Kevin Favreau, Denver, CO (US);
Hollis Baugh, Littleton, CO (US);
Robert Enzaldo, Littleton, CO (US);
Kevin Favreau, Denver, CO (US);
Hollis Baugh, Littleton, CO (US);
Robert Enzaldo, Littleton, CO (US);
The Western Union Company, Denver, CO (US);
Abstract
In some embodiments, a non-transitory computer-implemented method of assessing a fraud risk is provided. The method can include: receiving data associated with a plurality of customer complaints, wherein data associated with each of the customer complaints at least suggests that a money-transfer transaction did not complete as expected, and wherein data associated with each of the customer complaints is associated with one or more of a plurality of money-transfer agents; electronically storing the data related in a complaint database; and for each of the plurality of money-transfer agents, using a risk processor to: retrieve data associated with the money-transfer agent from the complaint database, and determine a fraud-risk index for the money-transfer agent based on the retrieved data.