The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 22, 2019
Filed:
Jul. 30, 2015
Sci Limited, Markham, CA;
Ross Kenneth McKenzie Paton, Toronto, CA;
SCI Limited, Ontario, CA;
Abstract
A method for evaluating an electronic response message by a vehicle product vendor for an online electronic inquiry message from a consumer concerning a vehicle product inquiry, the method comprising the steps of: receiving the online electronic inquiry message; identifying the inquiry content pertaining to each of the plurality of inquiry content categories; receiving the electronic response message; identifying the response content pertaining to each of the plurality of response content categories; scoring each of the response content; comparing a message reception timestamp and a message send timestamp; generating a response score by combining the quantitative score to the message send timestamp and the quantitative score to the assigned response content; and sending a score message.