The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 22, 2019

Filed:

Jan. 27, 2016
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Richard A. Gebhardt, Raleigh, NC (US);

ChunHui Y. Higgins, Raleigh, NC (US);

William P. Higgins, Durham, NC (US);

Peter J. Parente, Durham, NC (US);

Ke Zhu, Cary, NC (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/00 (2012.01); G06Q 30/02 (2012.01); G06Q 30/00 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/0201 (2013.01); G06Q 30/012 (2013.01);
Abstract

Techniques are described for collecting customer data through a software application in order to optimize registration form to maximize registration success rates, based on a user engagement score related to user's interest, needs, registration behavior patterns, and source of user. In some examples, a method includes evaluating user data indicating interactions of a user with a software application. The method further includes determining a user engagement score for the user based at least in part on the user data. The method further includes determining, based at least in part on the user engagement score, a number and a type of one or more registration fields. The method further includes outputting the one or more registration fields to a display device based at least in part on a triggering event.


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