The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 08, 2019
Filed:
Aug. 25, 2014
Applicant:
Verint Americas Inc., Alpharetta, GA (US);
Inventors:
Fred Brown, Colbert, WA (US);
Tanya M Miller, Colbert, WA (US);
Mark Zartler, Garland, TX (US);
Molly Q Brown, Colbert, WA (US);
Assignee:
VERINT AMERICAS INC., Alpharetta, GA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 25/48 (2013.01); G06F 16/332 (2019.01); G06F 17/28 (2006.01); G10L 15/18 (2013.01); G06N 5/02 (2006.01); G06F 16/63 (2019.01);
U.S. Cl.
CPC ...
G10L 25/48 (2013.01); G06F 16/3329 (2019.01); G06F 16/63 (2019.01); G06F 17/28 (2013.01); G06N 5/02 (2013.01); G10L 15/18 (2013.01);
Abstract
A virtual assistant may communicate with a user in a natural language that simulates a human. The virtual assistant may be associated with a human-configured knowledge base that simulates human responses. In some instances, a parent response may be provided by the virtual assistant and, thereafter, a child response that is associated with the parent response may be provided.