The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 01, 2019

Filed:

Jan. 18, 2017
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventor:

Brian P. Carey, Endwell, NY (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 21/31 (2013.01); G06F 9/451 (2018.01);
U.S. Cl.
CPC ...
G06F 21/31 (2013.01); G06F 9/451 (2018.02);
Abstract

Embodiments include validating a user for performing a service procedure for a system and customizing the system for the user for the service procedure. An example computer-implemented method includes validating authorization of the user based on authentication data from a tag uniquely identifying the user. The method further includes receiving attribute data for the user from the tag. The method further includes generating and/or adapting a set of service procedure instructions that are customized for the user based on the attribute data. The method further includes displaying the set of service procedure instructions that are customized for the user.


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