The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 24, 2019

Filed:

Jun. 26, 2017
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Paul R. Bastide, Boxford, MA (US);

Sathyanarayanan Srinivasan, Dallas, TX (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/27 (2006.01); G06F 17/28 (2006.01); H04L 12/58 (2006.01);
U.S. Cl.
CPC ...
H04L 51/02 (2013.01); G06F 17/2775 (2013.01); G06F 17/2836 (2013.01);
Abstract

According to an embodiment of the present invention, a system dynamically processes an incoming message. Initially, a system receives a message including a plurality of different contexts. In response to receiving the message, a processor in the system partitions the message into a plurality of sections each associated with a corresponding context, wherein each context includes an inquiry to receive a reply. The processor further generates one or more replies for a corresponding context and generates a response to the message including the sections and the one or more replies, wherein each reply is inserted into a section in the response associated with the corresponding context. Embodiments of the present invention further include a method and computer program product for dynamically processing messages in substantially the same manner described above.


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Bastide, Paul. (2019). Dynamic conversation management based on message context (U.S. Patent No. 10425364). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/10425364

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