The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 24, 2019
Filed:
Mar. 06, 2017
International Business Machines Corporation, Armonk, NY (US);
Biplav Srivastava, Rye, NY (US);
Kartik Talamadupula, Yorktown Heights, NY (US);
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
A personal digital assistant device includes: a memory storing an interactive personal digital assistant program and a processor configured to execute the interactive personal digital assistant program. The interactive personal digital assistant program performs an operation to determine whether the service provider is automated or is not automated. The interactive personal digital assistant program is configured to issue a command to the service provider on behalf of a user of the device, when it is determined that the service provider is automated. The interactive personal digital assistant program is configured to issue an alert on the device when it is determined that the service provider is not automated. The interactive personal digital assistant program may continue until the goal of the interaction is met or human help is sought.