The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 24, 2019
Filed:
Mar. 06, 2018
Kabushiki Kaisha Toshiba, Minato-ku, JP;
Toshiba Tec Kabushiki Kaisha, Shinagawa-ku, JP;
Michael Yeung, Mission Viejo, CA (US);
Manju Sreekumar, Irvine, CA (US);
Milong Sabandith, Irvine, CA (US);
Methee Phoboonme, Irvine, CA (US);
Louis Ormond, Irvine, CA (US);
Kabushiki Kaisha Toshiba, Minato-ku, JP;
Toshiba TEC Kabushiki Kaisha, Shinagawa-ku, JP;
Abstract
A system and method for paper jam prediction includes a processor, memory and a network interface. Ongoing paper jam data is received from an identified, networked multifunction peripheral. Service call data for the multifunction peripheral indicative of prior service calls is stored in the memory. A sampling window of the paper jam data prior to a service call date is defined and a point in the sampling window when no symptoms of a forthcoming paper jam were present is determined so as to define a prediction window. A relationship between paper jam data in the prediction window of the sampling window and paper jam data outside the prediction window in the sampling window is determined and incoming paper jam data is monitored relative to the relationship data. A paper jam warning is generated when monitored incoming paper jam data indicates a forthcoming paper jam on the multifunction peripheral.