The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 24, 2019
Filed:
Mar. 20, 2015
Sugarcrm Inc., Cupertino, CA (US);
Nima Dehnashi, San Jose, CA (US);
Julien Girault, San Jose, CA (US);
SUGARCRM INC., Cupertino, CA (US);
Abstract
Embodiments of the invention provide for keyboard command and control in a customer relationship management (CRM) system. A method for keyboard command and control in a CRM system includes detecting a pre-determined combination of keyboard strokes occurring in a user interface of a CRM application and in response, a global search window is displayed. Thereafter, a sequence of textual characters are received into a text input control of the window and for each received character, a reference to one or more data objects at least partially matching the received character and stored in connection with the CRM application are located. For each located object, a corresponding program module of the CRM application is determined and each located reference is aggregated with an icon for a corresponding one of the program modules. Finally, the aggregated reference and icon are displayed as an activatable entry in a result set in the window.