The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 17, 2019
Filed:
May. 05, 2017
Servicenow, Inc., Santa Clara, CA (US);
Amanjit Singh Johal, Foster City, CA (US);
Mohammed Abdul Farhan Khan, Santa Clara, CA (US);
Manjeet Singh, Milpitas, CA (US);
ServiceNow, Inc., Santa Clara, CA (US);
Abstract
Indicator values are anonymously aggregated in a multi-instance computing environment. Aggregations of indicator values are received from customer instances in a multi-instance computing environment. At least one of the aggregations of indicator values is generated by a respective customer instance of the customer instances based on indicator values generated by the respective customer instance. The aggregations of indicator values are filtered to produce filtered aggregations, and the filtered aggregations are aggregated according to characteristics associated with at least some of the customer instances to generate global indicator values. Each global indicator value is generated from one or more of the filtered aggregations that are greater than a minimum threshold. One or more of the global indicator values may then be transmitted to a customer instance of the customer instances having a characteristic corresponding to those global indicator values.