The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 17, 2019
Filed:
Sep. 22, 2016
Jun Satoh, Tokyo, JP;
Jun Satoh, Tokyo, JP;
RICOH COMPANY, LTD., Tokyo, JP;
Abstract
A device management system includes an information processing apparatus residing on a first network, a function providing apparatus residing on a second network and configured to provide a function to the information processing apparatus through a third network, and a log transfer apparatus residing on the first network and configured to communicate data with a providing-side device residing on the second network through a communication channel between the log transfer apparatus and the providing-side device. The information processing apparatus includes first circuitry to, in response to detecting a status in which the information processing apparatus is not able to communicate data with the function providing apparatus through the third network, generate an error log, and transmit the error log to the log transfer apparatus. The function providing apparatus includes second circuitry to acquire from the providing-side device the error log, and detect the state of the information processing apparatus.