The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 10, 2019
Filed:
Dec. 29, 2016
T-mobile Usa, Inc., Bellevue, WA (US);
Jong Sung Yoon, Sammamish, WA (US);
Jie Hui, Mercer Island, WA (US);
Kranthi Sontineni, Renton, WA (US);
Antoine Tran, Bellevue, WA (US);
T-Mobile USA, Inc., Bellevue, WA (US);
Abstract
The remote analysis of mobile device quality of experience diagnostic files includes analyzing diagnostic files. A diagnostic driver application resident at the mobile device is remotely activated to generate and send diagnostic files to one or more network resident servers for analysis. The diagnostic files may be analyzed to determine the mobile device quality of experience, and to determine a root cause and geographic and/or network location of a problem, such as dropped calls or poor data connectivity. In some embodiments, the diagnostic files may be aggregated to form a database of aggregated diagnostics, which can be used to further analyze a telecommunications network to determine the root cause of a network problem.