The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 03, 2019
Filed:
Oct. 27, 2016
Conduent Business Services, Llc, Dallas, TX (US);
Singapore Management University, Singapore, SG;
Sharanya Eswaran, Bangalore, IN;
Deepthi Chander, Cochin, IN;
Meeralakshmi Radhakrishnan, Kottayam, IN;
Archan Misra, Singapore, SG;
Koustuv Dasgupta, Bangalore, IN;
Conduent Busness System, LLC, Florham Park, NJ (US);
Abstract
The disclosed embodiments illustrate methods and systems for processing customer data to predict behavioral characteristics of a customer in a physical store. The method includes receiving customer data, pertaining to a shopping episode, of the customer from one or more sensing devices. The method further includes segmenting the shopping episode into one or more segments of time durations. The method further includes categorizing each of the one or more segments of time durations into one of an in-aisle category and a non-aisle category. The method further includes identifying hand-related actions of the customer based on the received customer data. The method further includes determining a likelihood of occurrence of an action-related category based on at least the identified one or more hand-related actions. The method further includes predicting the behavioral characteristics of the customer based on at least the determined likelihood of occurrence of the action-related category.