The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 27, 2019

Filed:

Aug. 16, 2016
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Hernan A. Cunico, Holly Springs, NC (US);

Jonathan Dunne, Dungarvan, IE;

Jeremiah O'Connor, Roscommon Town, IE;

Asima Silva, Holden, MA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 12/58 (2006.01); H04W 4/14 (2009.01); G06F 17/27 (2006.01);
U.S. Cl.
CPC ...
H04L 51/36 (2013.01); H04L 51/26 (2013.01); G06F 17/2785 (2013.01); H04L 51/00 (2013.01); H04L 51/32 (2013.01); H04W 4/14 (2013.01);
Abstract

Performing electronic communication between a plurality of devices can include determining, using a processor, a required answer time for an electronic message, determining, using the processor, a plurality of expected response times, wherein each expected response time is specific to a recipient of the electronic message and is specific to one of a plurality of different communication channels, and matching, using the processor, the required answer time to an expected response time. Using the processor, a communication channel can be selected from the plurality of different communication channels based upon the matching. Sending of the electronic message to a device of the recipient can be initiated using the selected communication channel.


Find Patent Forward Citations

Cunico, Hernan. (2019). Communication channel selection and usage (U.S. Patent No. 10397175). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/10397175

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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