The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 20, 2019
Filed:
Mar. 06, 2017
International Business Machines Corporation, Armonk, NY (US);
Jeffrey M. Achtermann, Austin, TX (US);
Michael Bender, Rye Brook, NY (US);
Timothy J. Hahn, Cary, NC (US);
Hari H. Madduri, Austin, TX (US);
Leucir Marin, Jr., Cedar Park, TX (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
In a method for providing an automatic learned response in a network, a collection system observes user responses to the incoming system indicators and to parameter types and associated parameter values used in the user responses. The collection system creates alert event entries to includes the incoming system indicators, confidence thresholds, the user responses, and the parameter types and associated parameter values used in the user responses. When the collection system receives new system indicators, the collection system determines whether the new system indicators match the system indicators in one or more alert event entries. When the new system indicators match the system indicators in one or more alert event entries and the confidence level exceeds the confidence threshold, the collection system automatically creates a new response based on the user response, the parameter types, and the associated parameter values in the matching alert event entries.