The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 20, 2019
Filed:
Feb. 02, 2015
Telefonaktiebolaget L M Ericsson (Publ), Stockholm, SE;
Joerg Niemoeller, Sundbyberg, SE;
Telefonaktiebolaget L M Ericsson (Publ), Stockholm, SE;
Abstract
A score management node identifies characteristics of a user, defines a user profile for the user which user profile comprises at least one predefined user group that matches the identified user characteristics, and sets user-specific model parameters based on the defined user profile wherein the user-specific model parameters are valid for the at least one user group in the user profile. When receiving network measurements related to service events when the service is delivered to the user, the score management node determines a quality score reflecting the user's perception of quality of service delivery and an associated significance reflecting the user's perception of importance of each service delivery, by applying the user-specific model parameters on each network measurement. The score management node then calculates the perception score based on the quality scores and associated significances, wherein the calculated perception score is made available for the service evaluation.