The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 13, 2019
Filed:
Jul. 31, 2015
Snap-on Incorporated, Kenosha, WI (US);
Patrick S. Merg, Hollister, CA (US);
Jacob G. Foreman, Hollister, CA (US);
Bradley R. Lewis, Gilroy, CA (US);
Brett A. Kelley, San Jose, CA (US);
Joseph R. Grammatico, San Jose, CA (US);
Snap-On Incorporated, Kenosha, WI (US);
Abstract
Methods and systems may relate to clustering of repair orders based on alternative repair indicators. Accordingly, a processor may determine that a particular computer-readable vehicle repair order (RO) corresponds to an existing cluster of ROs due to the particular RO including data that refers to a particular vehicle symptom. This existing cluster may be arranged to contain ROs that correspond to the particular vehicle symptom. In response to determining that the particular RO correspond to the existing cluster, the processor may determine that the particular RO includes data indicating an alternative repair that defines a vehicle repair for resolving the particular vehicle symptom other than by replacement of a particular vehicle component. Responsively, the processor may add the particular RO to a different cluster of ROs. This different cluster may be arranged to contain ROs that correspond to the particular vehicle symptom and to the alternative repair.