The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 13, 2019

Filed:

Feb. 13, 2017
Applicant:

Salesforce.com, Inc., San Francisco, CA (US);

Inventors:

Gregg Lawton, San Francisco, CA (US);

Derek Brian Hatchard, New Maryland, CA (US);

Bruce Hamilton, San Francisco, CA (US);

Chris Myer, Hammonds Plains, CA;

Assignee:

salesforce.com, inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/30 (2006.01); G06F 16/2453 (2019.01); G06F 16/248 (2019.01); G06F 16/22 (2019.01); G06F 16/9535 (2019.01); G06F 16/957 (2019.01);
U.S. Cl.
CPC ...
G06F 16/24539 (2019.01); G06F 16/2228 (2019.01); G06F 16/248 (2019.01); G06F 16/9535 (2019.01); G06F 16/9574 (2019.01);
Abstract

Provided are technical solutions for preparing and using a cache of social media post data. In an example, a database of social media posts is queried for matching posts and respective metadata for each matching post. Index item data describing one or more respective attributes of each matching post is gathered. For each of the matching posts, the respective index item data is combined with the respective metadata to form combined data. The matching posts and the combined data for each matching post are stored in the cache of social media post data. The cache can be indexed. The cache index can be subsequently queried to provide, for further analysis, social media data which matches specific attributes.


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