The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 13, 2019

Filed:

Dec. 19, 2016
Applicant:

Microsoft Technology Licensing, Llc, Redmond, WA (US);

Inventor:

Matthew Eckstein, Seattle, WA (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/07 (2006.01);
U.S. Cl.
CPC ...
G06F 11/0769 (2013.01); G06F 11/0751 (2013.01); G06F 11/0775 (2013.01);
Abstract

Aspects of systems and methods for providing an enhanced diagnostic and remediation system are discussed herein. The enhanced diagnostic and remediation system enables a user to monitor a computing system/framework for interruptions or other issues that impact the accessibility of the computing system/framework. When an interruption occurs at the monitored computing system/framework, the enhanced diagnostic and remediation system sends an alert communication to the user. In response, the user communicates with the enhanced diagnostic and remediation system to diagnose and remediate the interruption. Thus, the user is able to efficiently address the interruption that impacts accessibility of the computing system/framework.


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