The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 13, 2019

Filed:

Dec. 28, 2015
Applicant:

Verint Americas Inc., Alpharetta, GA (US);

Inventors:

Fred A Brown, Colbert, WA (US);

Eli D. Snavely, Spokane, WA (US);

Tanya M Miller, Colbert, WA (US);

Charles C Wooters, Sunnyvale, CA (US);

Bryan Michael Culley, Spokane, WA (US);

Assignee:

VERINT AMERICAS INC., Alpharetta, GA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 3/0481 (2013.01); G06F 3/0484 (2013.01); G06F 3/16 (2006.01); H04L 12/58 (2006.01);
U.S. Cl.
CPC ...
G06F 3/04842 (2013.01); G06F 3/04812 (2013.01); G06F 3/165 (2013.01); G06F 3/167 (2013.01); H04L 51/04 (2013.01);
Abstract

A conversation user interface enables users to better understand their interactions with computing devices, particularly when speech input is involved. The conversation user interface conveys a visual representation of a conversation between the computing device, or virtual assistant thereon, and a user. The conversation user interface presents a series of dialog representations that show input from a user (verbal or otherwise) and responses from the device or virtual assistant. Associated with one or more of the dialog representations are one or more graphical elements to convey assumptions made to interpret the user input and derive an associated response. The conversation user interface enables the user to see the assumptions upon which the response was based, and to optionally change the assumption(s). Upon change of an assumption, the conversation GUI is refreshed to present a modified dialog representation of a new response derived from the altered set of assumptions.


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