The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 06, 2019

Filed:

Jan. 08, 2016
Applicant:

Intuit Inc., Mountain View, CA (US);

Inventors:

Massimo Mascaro, San Diego, CA (US);

Joseph Cessna, San Diego, CA (US);

Peter Ouyang, San Diego, CA (US);

Assignee:

Intuit Inc., Mountain View, CA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06N 5/02 (2006.01); G06N 7/00 (2006.01); G06Q 20/14 (2012.01); G06Q 40/00 (2012.01);
U.S. Cl.
CPC ...
G06N 7/005 (2013.01); G06N 5/02 (2013.01); G06Q 20/14 (2013.01); G06Q 40/12 (2013.12);
Abstract

A method and system adaptively improves potential customer conversion rates, revenue metrics, and/or other target metrics by providing effective user experience options, from a variety of different user experience options, to some users while concurrently testing user responses to other user experience options, according to one embodiment. The method and system selects the user experience options by applying user characteristics data to an analytics model, according to one embodiment. The characteristics of the analytics model are adjusted and/or tuned to control/reduce uncertainty in identifying effective user experience options, according to one embodiment. The method and system analyzes user responses to the user experience options to update the analytics model, and to dynamically adapt the personalization of the user experience options, at least partially based on feedback from users, according to one embodiment.


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