The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 23, 2019
Filed:
Feb. 23, 2017
Red Hat, Inc., Raleigh, NC (US);
Wesley H. Duffee-Braun, Raleigh, NC (US);
Jonathan F. Newton, Raleigh, NC (US);
Jesse H. Jaggars, Raleigh, NC (US);
Red Hat, Inc., Raleigh, NC (US);
Abstract
Generating targeted analysis results in a support system is disclosed. Computing device information about a supported computing device in which a problem was encountered is received. Identification of a designated subset of tags of a plurality of tags is received. A plurality of analyzers is initiated to analyze the computing device information. The plurality of analyzers is configured to generate a plurality of results based on the computing device information. Tags of the plurality of tags are associated with the plurality of results. A subset of results are generated by discarding each result from the plurality of results that have no associated tags that match a tag in the designated subset of tags. The subset of results is output.