The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 16, 2019
Filed:
Sep. 15, 2014
Salesforce.com, Inc., San Francisco, CA (US);
Arun Jagota, Sunnyvale, CA (US);
Gregory Haardt, San Carlos, CA (US);
Govardana Sachithanandam Ramachandran, San Jose, CA (US);
Lei Ming, Fremont, CA (US);
Matthew Fuchs, Los Gatos, CA (US);
George Vitchev, Santa Clara, CA (US);
Fang Wong, Fremont, CA (US);
salesforce.com, inc., San Francisco, CA (US);
Abstract
Contact recommendations based on purchase history are described. A system creates a directed graph of nodes in which at least some of the nodes are connected by directed arcs, wherein a directed arc from a first node to a second node represents a conditional probability that previous users who purchased a first contact also purchased a second contact. The system identifies a set of contacts purchased by a current user. The system estimates a prospective purchase probability based on a historical probability that previous users purchased a specific contact and a related probability that previous users who purchased the specific contact also purchased a contact in the set of contacts, for each candidate contact. The system outputs a recommendation for the current user to purchase a recommended candidate contact based on a corresponding prospective purchase probability.