The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 25, 2019

Filed:

Jan. 25, 2017
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Faried Abrahams, Laytonsville, MD (US);

Amol A. Dhondse, Pune, IN;

Anand Pikle, Pune, IN;

Gandhi Sivakumar, Melbourne, AU;

Susan L. Sylvia, El Dorado Hills, CA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/436 (2006.01); H04M 1/725 (2006.01); G06F 17/28 (2006.01); G06F 17/27 (2006.01); H04M 7/00 (2006.01);
U.S. Cl.
CPC ...
H04M 3/436 (2013.01); G06F 17/2785 (2013.01); H04M 1/72547 (2013.01); H04M 1/7253 (2013.01); H04M 7/0042 (2013.01); H04M 2203/2038 (2013.01);
Abstract

Approaches presented herein enable managing an incoming communication on a communication device from a communication channel. Specifically, the incoming communication is received and analyzed to determine, based on a context of the incoming communication, a situational pattern from among a plurality of situational pattern models. Based on the determined situational pattern, a criticality level is identified. One or more prompts from among a plurality of prompts are transmitted to a wearable device based on the criticality level for display to provide notification to a user of the criticality of the incoming communication.


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