The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 25, 2019
Filed:
May. 22, 2013
Applicant:
Nice Ltd., Ra'anana, IL;
Inventors:
Assignee:
NICE LTD., Ra'anana, IL;
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/00 (2019.01); H04M 3/42 (2006.01); G06F 16/68 (2019.01); H04M 3/523 (2006.01);
U.S. Cl.
CPC ...
H04M 3/42221 (2013.01); G06F 16/686 (2019.01); H04M 3/5232 (2013.01); H04M 2203/301 (2013.01); H04M 2203/408 (2013.01); H04M 2203/551 (2013.01);
Abstract
System and method for completing metadata for a recorded session. A recorder may initiate a recording of a session to produce a recorded session. The recorder may mark the recorded session as an incomplete or bad session. The session may be inserted into a bad sessions list. The bad sessions list may be examined and metadata related to sessions included therein may be used to update an operational database. Other embodiments are described and claimed.