The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 25, 2019
Filed:
Jul. 31, 2017
Voicebox Technologies Corporation, Bellevue, WA (US);
Erik Swart, Bellevue, WA (US);
Emilie Drouin, Bellevue, WA (US);
Voicebox Technologies Corporation, Bellevue, WA (US);
Abstract
A system and method is provided of disambiguating natural language processing requests based on smart matching, request confirmations that are used until ambiguities are resolved, and machine learning. Smart matching may match entities (e.g., contact names, place names, etc.) based on user information such as call logs, user preferences, etc. If multiple matches are found and disambiguation has not yet been learned by the system, the system may request that the user identify the intended entity. On the other hand, if disambiguation has been learned by the system, the system may execute the request without confirmations. The system may use a record of confirmations and/or other information to continuously learn a user's inputs in order to reduce ambiguities and no longer prompt for confirmations.