The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 18, 2019

Filed:

Jan. 21, 2017
Applicant:

Adp, Llc, Roseland, NJ (US);

Inventors:

Sunilkumar Muthyala, Hyderabad, IN;

Amit Kumar Sharma, Hyderabad, IN;

Assignee:

ADP, LLC, Roseland, NJ (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06N 3/00 (2006.01); G06F 16/33 (2019.01); G06N 20/00 (2019.01); H04L 12/58 (2006.01); H04L 29/06 (2006.01); H04L 29/08 (2006.01); G06F 16/901 (2019.01);
U.S. Cl.
CPC ...
H04L 67/42 (2013.01); G06F 16/3344 (2019.01); G06F 16/9024 (2019.01); G06N 3/006 (2013.01); G06N 20/00 (2019.01); H04L 51/02 (2013.01); H04L 67/306 (2013.01);
Abstract

A computer-implemented method of improving a speed and an accuracy of a server computer executing a chat bot using a processor. An input is received at the chat bot at the server computer from a client computer over a network. The input is parsed using a natural language engine into one or more keywords. The one or more keywords are assigned to one or more part of speech tags. All of the input is stored as a profile into a non-transitory computer recordable storage medium. The graph database model is traversed, with traversing including comparing the profile to nodes in the graph database model and using relationships among the nodes as part of the comparing, and wherein traversing ends at a root node in the graph database model. A solution stored in the root node is returned to the client computer, by the processor and over the network.


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