The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 18, 2019
Filed:
Sep. 29, 2016
International Business Machines Corporation, Armonk, NY (US);
Paul R. Bastide, Boxford, MA (US);
Shu Qiang Li, Beijing, CN;
Yun Zhi Lin, Beijing, CN;
Pei Sun, Beijing, CN;
Zhi Yu Yue, Beijing, CN;
International Business Machines Corporation, Armonk, NY (US);
Abstract
An approach for identifying and managing tasks in an e-mail system. An e-mail task manager, receives an e-mail and creates n-grams based on e-mail data content and metadata content. The e-mail task manager identifies the e-mail as a task e-mail based on analyzing the n-grams to detect a task and a task owner. The e-mail task manager determines task details associated with the task e-mail based on the n-grams and determines a collection of recommended actions based on the task details. The e-mail task manager stores the collection of recommended actions and associated action states in a task history store. The e-mail task manager outputs the collection of recommended actions and the action states associated with the task e-mail based on the task owner and updates the collection of recommend actions and the associated action states based on interactions by the task owner.