The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 18, 2019

Filed:

Jun. 28, 2018
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Eric M. Anderson, Friendswood, TX (US);

Heather M. Hinton, Austin, TX (US);

Rajesh Radhakrishnan, Reston, VA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 21/57 (2013.01); G06F 21/55 (2013.01); G06F 21/62 (2013.01); G06F 9/46 (2006.01); G06Q 10/06 (2012.01);
U.S. Cl.
CPC ...
G06F 21/57 (2013.01); G06F 9/46 (2013.01); G06F 21/554 (2013.01); G06F 21/629 (2013.01); G06Q 10/06 (2013.01); G06F 2221/2111 (2013.01);
Abstract

An approach is provided for controlling a task to perform a change ticket. The task is correlated with user(s) authorized to initiate execution of command(s) to perform the task and with an authorized location. A requestor is determined to be in the authorized location by receiving verification from physical access control system(s). The requestor is determined to be logged into a first computer system at the authorized location and to have utilized the first computer system to request execution of one of the command(s). The requestor is determined to be remotely logged into a second computer system via the first computer system. The requestor is determined to be one of the authorized user(s) correlated with the task. Based in part on determining the requestor is one of the authorized user(s) subsequent to determining the requestor is remotely logged into the second computer system, the requested command is executed.


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