The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 11, 2019

Filed:

Jun. 01, 2015
Applicant:

Motorola Solutions, Inc., Schaumburg, IL (US);

Inventors:

Paul F. Mafera, Winchester, MA (US);

Brian R. Benson, Hoffman Estates, IL (US);

Kenneth W. Douros, South Barrington, IL (US);

Richard Charles Meyer, Boulder, CO (US);

Vidya Sagar Pitta Eswara Chandra, Arlington Heights, IL (US);

Assignee:

MOTOROLA SOLUTIONS, INC., Chicago, IL (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 29/08 (2006.01); H04W 4/12 (2009.01); H04W 4/90 (2018.01); G06Q 10/10 (2012.01);
U.S. Cl.
CPC ...
H04L 67/06 (2013.01); G06Q 10/10 (2013.01); H04W 4/12 (2013.01); H04W 4/90 (2018.02);
Abstract

Methods and systems for processing multimedia files associated with an incident. One method includes receiving a request to submit a multimedia file associated with the incident and, in response to receiving the request, transmitting a text message including an identifier of the incident to a communication device. The method also includes receiving, at the answering point, a reply to the text message, the reply including the multimedia file and the identifier, and storing, at the answering point, the multimedia file including using the identifier to link the multimedia file to an incident record for the incident.


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