The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 11, 2019

Filed:

Feb. 03, 2017
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Thomas J. Fleischman, Poughkeepsie, NY (US);

Paul N. Krystek, Highland, NY (US);

Shikhar Kwatra, New York City, NY (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/00 (2013.01); G06F 17/27 (2006.01); G06Q 10/10 (2012.01); G10L 15/18 (2013.01); G10L 15/26 (2006.01); G06Q 30/02 (2012.01);
U.S. Cl.
CPC ...
G06F 17/279 (2013.01); G06Q 10/101 (2013.01); G06Q 30/0282 (2013.01); G10L 15/26 (2013.01);
Abstract

Intelligent action recommendation in a conversation monitors content of a conversation among at least two participants in real time. An overall goal of the conversation that represents a motivation for at least one of the participants to engage in the conversation is identified. The overall goal of the conversation is to be achieved upon termination of the conversation. At least one conversational input relevant to the monitored content and having a likelihood of advancing the conversation to successful achievement of the overall goal of the conversation is identified. The identified conversational input is communicated to at least one of the participants in the conversation.


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