The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 11, 2019

Filed:

Jul. 14, 2017
Applicant:

Emc Ip Holding Company Llc, Hopkinton, MA (US);

Inventors:

Shelesh Chopra, Bangalore, IN;

Chetan Battal, Bangalore, IN;

Jafarullah Noordeen, Bangalore, IN;

Sunil Amban Kandambeth, Bangalore, IN;

Venkatraman Venkatasubramanyam, Chennai, IN;

Assignee:

EMC IP Holding Company LLC, Hopkinton, MA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 12/00 (2006.01); G06F 11/14 (2006.01); G06F 11/07 (2006.01);
U.S. Cl.
CPC ...
G06F 11/1451 (2013.01); G06F 11/0775 (2013.01); G06F 11/1435 (2013.01); G06F 11/1458 (2013.01); G06F 11/1471 (2013.01);
Abstract

Backup failures are categorized by storing a keywords file including a set of entries, where each entry includes at least one of a keyword or string pattern corresponding to a problem that may occur during a backup provided by a backup provider for a customer, and an indication of the problem as being one of chargeable or non-chargeable to the backup provider. A log file including messages logged during the backup is read. The messages in the log file are compared against the set of entries in the keywords file to identify any problems that may have occurred during the backup. Upon a particular problem being identified, a determination is made from the keywords file whether the particular problem is chargeable or non-chargeable to the backup provider. A results file is created listing the particular problem, and whether the particular problem is chargeable or non-chargeable to the backup provider.


Find Patent Forward Citations

Loading…