The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 28, 2019
Filed:
Sep. 29, 2017
Applicant:
Somos, Inc., Bridgewater, NJ (US);
Inventors:
Sriram Sharma, Herndon, VA (US);
William Carter, Potomac Falls, VA (US);
Michael Kimmel, Ashburn, VA (US);
Assignee:
Somos, Inc., Bridgewater, NJ (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/00 (2006.01); H04M 5/00 (2006.01); H04M 3/493 (2006.01); H04M 15/00 (2006.01); H04M 3/523 (2006.01);
U.S. Cl.
CPC ...
H04M 15/83 (2013.01); H04M 3/493 (2013.01); H04M 3/5232 (2013.01); H04M 15/59 (2013.01); H04M 2201/40 (2013.01); H04M 2203/251 (2013.01); H04M 2203/258 (2013.01);
Abstract
Methods and systems are provided for the management, routing and reporting of toll-free telecommunications calls and data. Methods and systems are provided for pre-populating a call routing template based on natural language inputs and populating telecommunications routing codes at nodes of a call routing decision tree to generate a call routing template that may be identified and presented to a user interface based at least in part on a natural language input.