The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 21, 2019

Filed:

Apr. 19, 2017
Applicant:

Amdocs Software Systems Limited, Dublin, IE;

Inventors:

Yoav Guez, Carmiel, IL;

Yakov Eini, Modiin, IL;

Tomer Sadan, Tel-Mond, IL;

Assignee:
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 30/00 (2012.01); G06Q 30/06 (2012.01); G06F 16/903 (2019.01);
U.S. Cl.
CPC ...
G06Q 30/0635 (2013.01); G06F 16/90335 (2019.01); G06Q 30/0601 (2013.01); G06Q 30/0641 (2013.01);
Abstract

A system, method, and computer program product are provided for aggregating fallouts in an ordering system. In use, a repository of fallout errors associated with an ordering system is maintained. Further, one or more fallout events associated with the ordering system are automatically detected. Additionally, it is determined that the one or more detected fallout events are associated with at least one fallout error associated with processing an order in the ordering system. Furthermore, it may be determined whether the at least one fallout error corresponds to one of a plurality of stored fallout errors stored in the repository of fallout errors, in response to determining that the one or more detected fallout events are associated with the at least one fallout error from processing an order in the ordering system.


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