The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 21, 2019

Filed:

Dec. 16, 2015
Applicant:

Bilt, Inc., Keller, TX (US);

Inventors:

Natasha Lloyd, Ashland, MA (US);

Cara Yvonne Stallone, Sausalito, CA (US);

Amir Hossein Arabkheradmand, San Francisco, CA (US);

Nathan Henderson, Vail, AZ (US);

Assignee:

BILT Incorporated, Grapevine, TX (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/00 (2012.01); G06Q 30/06 (2012.01); G06F 3/0484 (2013.01); G06Q 30/02 (2012.01); G06K 7/14 (2006.01); G06Q 10/10 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/0625 (2013.01); G06F 3/0484 (2013.01); G06K 7/1417 (2013.01); G06Q 30/0271 (2013.01); G06Q 30/0601 (2013.01); G06Q 10/10 (2013.01);
Abstract

Techniques are provided herein for providing information during a life cycle of a user's engagement with a product or service. A wireless device is configured to, in response to processing a computer readable artifact after the user has acquired the product or service, transmit a request for first information pertaining to the product or service. A computer is configured to retrieve the first information without regard for the life cycle of the product or service. The computer is further configured to retrieve supplemental information pertaining to the product or service, and provide the first information together with the supplemental information to the wireless device. The supplemental information retrieved varies depending on a current state of the life cycle.


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