The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 21, 2019
Filed:
Mar. 23, 2016
Emc Corporation, Hopkinton, MA (US);
Karin Breitman, Rio de Janeiro, BR;
Percy E. Rivera Salas, Rio de Janeiro, BR;
Rodrigo Dias Arruda Senra, Rio de Janeiro, BR;
EMC Corporation, Hopkinton, MA (US);
Abstract
Methods and apparatus are provided for integrating heterogeneous multi-channel data using ontologies. An exemplary method for integrating multi-channel heterogeneous data comprises obtaining a domain-specific mediator ontology; identifying a plurality of target channels; identifying entities pertinent to each of the plurality of channels; describing the entities pertinent to each of the plurality of channels using an ontology description language to generate a plurality of channel specific ontologies; aligning the channel specific ontologies with the domain-specific mediator ontology to generate aligned channel specific and domain-specific mediator ontologies; extracting a plurality of user identities from the plurality of channels; aligning the plurality of extracted user identities across the plurality of channels to link common user identities; generating at least one user profile for at least one of the aligned user identities; and correlating at least one user profile with the aligned channel specific and domain-specific mediator ontologies to generate an omni-channel ontology that integrates the multi-channel heterogeneous data.