The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 14, 2019

Filed:

Feb. 19, 2015
Applicant:

Comenity Llc, Columbus, OH (US);

Inventors:

David Nack, Bexley, OH (US);

James Walz, Blacklick, OH (US);

Assignee:

Comenity LLC, Columbus, OH (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04W 4/21 (2018.01); H04W 4/021 (2018.01); H04W 4/14 (2009.01); G06Q 30/02 (2012.01); H04W 4/80 (2018.01);
U.S. Cl.
CPC ...
H04W 4/021 (2013.01); G06Q 30/0261 (2013.01); G06Q 30/0267 (2013.01); H04W 4/14 (2013.01); H04W 4/21 (2018.02); H04W 4/80 (2018.02);
Abstract

A system for generating a customized communication with a customer is described, and includes: a near field communication (NFC) reader for receiving, from the customer, a request for an interaction; an input device for receiving an input from the customer, wherein the input includes a customer credential; a processor for: receiving a request, from a near field communication (NFC) enabled device, for an interaction with a customer; requesting a valid customer credential from the customer; receiving an input from the customer in response to a request for the valid customer credential to achieve a received customer credential; determining a validity of the received customer credential; and generating, after the determining the validity of the received customer credential, client information customized for the customer based upon a customer account linked to a determined valid customer credential to achieve a generated customized client information.


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