The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 14, 2019
Filed:
May. 15, 2018
T-mobile Usa, Inc., Bellevue, WA (US);
Tong Luo, Issaquah, WA (US);
T-Mobile USA, Inc., Bellevue, WA (US);
Abstract
A computing system may automatically send a text message to a caller of an E911 call in addition to existing E911 call handling in response to one or more failures of an E911 system. Sending the text message may be a response to a technical failure associated with normal voice call handling and routing. The text message may also be a response to an emergency services center's failure to answer an E911 call. This failure may be due to technical problems or high call volumes, among other things. The text message can prompt the E911 caller to contact 911 services using a text message reply including information association with the nature of the emergency about which the caller is calling 911. The text message can be placed in a call queue at the emergency services center or routed to a local public safety answering point (PSAP).