The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 14, 2019
Filed:
Feb. 15, 2016
Interactive Intelligence Group, Inc., Indianapolis, IN (US);
Matthew David Lavin, Raleigh, NC (US);
Other;
Abstract
A system and method are presented for detecting messages relevant to users in a collaborative environment. In a unified collaboration system, large volumes of messages between a plurality of users in a group may be monitored for relevance to a particular user. Analytics may be applied to the content of the messages to determine which of the plurality of users are relevant and should be alerted. Alerts may notify relevant users that there are messages which may require attention. Non-relevant information in messages may also be hidden or filtered for a user. In an embodiment, users and subject matters may be linked together. For example, words in a message may be related to specific sub-topics of a group and may be associated with a user over time based on when the word is used and which users respond.