The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 14, 2019
Filed:
Nov. 14, 2017
Sprint Communications Company L.p., Overland Park, KS (US);
Michael A. Gailloux, Overland Park, KS (US);
Brian A. Gavin, Overland Park, KS (US);
Sprint Communications Company L.P., Overland Park, KS (US);
Abstract
A method of diagnosing performance shortfalls of a mobile communication device and providing a recommended remediation action. The method comprises collecting performance information by a diagnostic client application executing on a mobile communication device, where the performance information is related to a performance of the mobile communication device, transmitting the performance information by the diagnostic client application via a radio transceiver of the mobile communication device to a diagnostic server application executing on a computer system separate from the mobile communication device, analyzing the performance information by the diagnostic client application, based on analyzing the performance information, determining by the diagnostic client application that an action trigger criteria matches at least some of the performance information, and, based on the match between performance information and the action trigger criteria, performing a remediation action defined for the action trigger criteria.