The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 14, 2019
Filed:
Aug. 26, 2016
Fmr Llc, Boston, MA (US);
Xinxin Sheng, Cary, NC (US);
John C. McDonough, Nahant, MA (US);
FMR LLC, Boston, MA (US);
Abstract
Methods and apparatuses are described for efficient resource management using mobile devices and wearable devices. A server determines an event causing unavailability of a center in a distributed network. The server determines an expected demand for service from the distributed network during an upcoming time period and identifies a mobile device and a wearable device associated with each staff member assigned to work at one of the plurality of centers that is available. The server retrieves location data from the mobile device and biometric data from the wearable device. The server identifies staff members capable of working and initiates a communication to the mobile device associated with each staff member capable of working. The server receives a response from the mobile device indicating whether the staff member has accepted and determines whether the expected demand from the distributed network during the upcoming time period is satisfied.